STEP 1
- Download the Paysera app from Google Play or Apple App Store.
- Open the app and choose your language.
- Tap Create Account.
- Enter your phone number and create a secure password. Check that you agree to the terms and conditions, and continue.
- You will receive a verification code via SMS – enter it in the app.
- Set a five-digit PIN code, which will be used each time you log in to your account.
STEP 2
- On the main screen tap on Identity verification.
- First, enter your email address and tap Continue.
- You will receive a confirmation code by email – enter it in the app.
- Once your email is verified, Confirmed will appear next to Email confirmation. Tap Continue to start the identity verification process.
- Select your country and document type. Compare your document with the example provided, ensure it is valid, and proceed.
- Take a clear photo of your document. If it’s an ID card, capture both sides. Make sure the document is fully visible within the white frame and that all text is legible.
- Follow the in-app instructions to complete facial recognition and finalise the identity verification process.
- Once your identity is successfully verified, you’ll be able to proceed with opening your account.
STEP 3
A business account can be opened by the head of the company or an appointed person with power of attorney.
Via the app:
- Tap ⚙️ and choose 'Business accounts' and then ‘Open business account’.
- Select the registration country and enter the registration code.
- Submit all required information.
Via browser:
- Click on your profile icon and choose ‘Open a business account’.
- Select the registration country and enter the registration code
- Submit all required information.
In case of:
- The account is being opened by an appointed person with power of attorney or by a non-Bulgarian citizen
- The company is not a Limited Liability Company (LLC)
- The manager's name does not match the Commercial Register (in Paysera's system he is listed with only two names or the spelling is in Latin letters)
- Your registration country is not on the list
Choose ‘Other country’ and upload all required documents:- Current extract from the Commercial Register
- Articles of Association
- Shareholder list
- Power of Attorney according to Paysera model